Honolulu, HI
Thanks for the fast service and friendly service
Honolulu, HI
Good service but could improve better to get an excellent rating.
Aiea, HI ("Pearlridge")
Rating is mostly because of nice and friendly staff. Didn't expect that removing a nail from a tire was going to take one hour and twenty minutes, though. I can understand if I was a walk-in, but I had an appointment.
Honolulu, HI
Always a smile, always quick and knowledgable service. Mahalo nui loa!
Honolulu, HI
Excellent, honest service.
Waipahu, HI
Everything was great except that it seems that they don't do trailer tires?? I said I need a tire fixed, they said no prob. I brought it in (drove out from north shore) then I mentioned the word trailer and they sounded like they wouldn't do it... If there is a no trailer policy. They should be clear about that any time someone says they need 'a tire' fixed...
Aiea, HI ("Pearlridge")
Staff is always helpful, cordial and friendly. Technicians do a good, professional job.
Honolulu, HI
I was really disappointed with the customer service when I called to set up an appointment a week in advance. I was uncertain whether or not my appointment was set. I received a call telling me I had to reschedule. When trying to set up a new time they told me just come in the morning and we will make something happen but not sounding confident. All I wanted was a service check and oil change. Overall not very satisfied and will consider different options next time my car needs work.