Kaneohe, HI
Usually the service is flawless...this time was not as smooth. Was told by V that it would take 2 hours to get the new tires, check and fix alignment id needed, and do a safety check. at 3 1/2 hours, still wasn't done. Came to get the car and still had to wait. Was told that the windshield was cracked and could OK the safety check...was just a small chip! It was easily passed when management looked at it...another delay. Left to run an errand and told V that we would be back in 15 min. Got a call for LB about 5 min after we left to say our car was finally done. No one was talking to each other. Will still do all my tire business with you and no one else...but this trip to you was quite painful.