Aiea, HI ("Pearlridge")
I brought my vehicle for repairs needed to be fixed. Work was not done! I was working with Employee Eddie, as he was advising me over the phone about the problems. My last conversation I had with Eddie over the phone, I had requested to have my tires rotated, and that Lex Brodies did not do! I have noticed that my tires were not rotated after paying and leaving the store. I was very disappointed! I could have gone a block dow to Firestone and got a way "BETTER" customer service and at cheaper price. At least I would know that the work will get done for what I paid for!
Aloha Mr. Fong and thank you for your feedback. May we ask for some more information on your visit so we can look into for you? Please send your invoice #, and any other details from your visit, to [email protected]
- Aiea, HI ("Pearlridge")