5 Star service and maintenance as always!

I rolled into Lex Brodies, with no appointment seeking to replace my TPMS sensors and get a safety check. Vochelle was kind enough to take my vehicle on a busy Monday morning. 4 hrs later my vehicle had all 5 TPMS Sensors replaced, tires rotated, alignment and balancing and safety check completed. They also put some tire shine on my tires to make them look real good which was a nice extra! I also got a AAA discount and left a happy customer, especially on a very busy Monday morning. Good job.

Excellent service. I was impressed at how friendly, polite & helpful the associates were. The work was done well. I truly appreciated it all!

Outstanding Customer Service! My BMW was at the Dealership to be repaired, however one of my tires had a nail in it and BMW would not do the repair until the tire was replaced at their cost of $500! I told them to hang loose and I called Lex Brodie's on Queen St when Maile came to my rescue!!! Maile pulled up my service history to find that we had purchased that tire in 2013; if it was repairable, there would be No Charge! Maile also had an opening as soon as I got there which was 11:30 a.m. I asked if she thought it would be completed by 1:30 p.m. as I had to have the car back to BMW by then to do the engine repair. Maile then put me on the Fast Track! Maile suggested I go to the air conditioned lounge to wait where there was hot coffee and clean comfortable seating! Maile checked back with me several times to update me on the status of my situation. The mechanic was able to repair the tire and I was on my way by 12:15 p.m. at No Charge! With such good service I decided to ask Maile if Lex Brodie would be able to replace the emissions valve that BMW was going to do? Maile went to ask the mechanic who declined the business explaining that BMW had already done the diagnostic; that there were several emissions valves and they would be more expert on doing this replacement. Now that's integrity! Thank you Lex Brodie and especially MAILE for your OUTSTANDING Customer Service!!!

Maile was awfully busy but she was spot on, thorough and professional. In the meantime during my short wait for her, 3 employees asked if they could help me. And they were all BUSY. No where and I mean NO WHERE are you going to find this kind of enthusiastic, caring staff. The free coffee, quiet AC room, that's a real perk but it's the people and the service, that makes me keep coming back. When one of my co~workers offered to pick me up and bring me back to work I told her, "Are you kidding? I 'need' to wait at Lex's." Work or Lex's. Work or Lex's. Hehehe. I am most impressed by the fact that you are continuing with Lex's practices of quick, polite service. You can always get a good product at a competitive price, elsewhere. But, it's the personal service that matters. Lex once told me that a personal touch, quick, sincere, caring service, will bring people back time and time again. I guess he knew what he was talking about. What a savvy businessman he was and more importantly, what a decent man he was. I actually bought a battery for my niece who lent me her car, that's how much I love Lex's. My 17 year old car is habbajang on the outside but I keep under the hood, as pristine as possible. Thanks to Lex Brodie's. I'm fairly sure my niece will be doing business at Lex's from now on and I happen to know she needs two rear tires! Thanks everyone!

When I drove in I was immediately greeted by a man named Cooper??? I told him I had an emergency and that I needed a battery as my car had to be jumped to get to work and than again to get to Lex Brodies. Dispite being busy Cooper got me in and out.....like magic. Your staff where I paid my bill were so cordial and helpful. Love doing business at Lex Brodies!

Quick, friendly and great service. I always bring my cars to Lex Brodies. Thanks, Lex, Lori Waialae

Sione or "Cooper" was excellent and represented the Lex Brode brand very well. Will but all my tires in the future from LB. Thanks.

Great fast and courteous service!

I had excellent service. I always do when I go there. That's the reason I continue to go to Lex Brodie's.