Kaneohe, HI
They have an amazing organization, with polite reminder emails for the upcoming appointment, accommodating and pleasant staff both on the phone and in person, and good manners all around. That is HUGE for me, because past experiences dealing directly with rude or stoic, non-communicative mechanics with no people skills have made the idea of servicing the car an unpleasant one. Lex Brodie's helps erase that memory.