THIS IS MY SECOND REVIEW IN A WEEK. AFTER GOING TO THE COMPETITORS FOR QUOTES, WE ENDED UP AT LEX BRODIES TO PURCHASE TIRES FOR MY HUSBAND'S VEHICLE. THIS IS FRIDAY AFTERNOON AND "BLOSSOM" WAS IN THE OFFICE TO ASSIST US. SHE WAS EFFICIENT AND POLITE TO ASSIST US IN PURCHASING TIRES THAT WERE IN STOCK AND REASONABLE PRICED. THE WAIT WAS NOT LONG AT ALL ... ALL IN ALL, MY HUSBAND & I WERE VERY IMPRESSED WITH THE SERVICE, THE EMPLOYEES, AND THE TIRES THAT REALLY MADE A DIFFERENCE! I WOULD AGAIN RECOMMEND LEX BRODIES TO FAMILY & FRIENDS! THANK YOU VERY MUCH!

Very helpful and honest. Appreciate their work.

I WAS AT LEX BRODIES ON A SUNDAY MORNING TO PURCHASE TIRES. THERE WERE ABOUT 8 PEOPLE BEFORE ME. THE GENTLEMAN (ROBERT) THAT SERVICED THE CUSTOMERS BEFORE ME WAS VERY EFFICIENT AND POLITE. WHEN IT WAS MY TURN, I WAS ABLE TO GET TIRES AT A GOOD PRICE ESPECIALLY WITH THE ONLINE COUPONS. I WAS TOLD THE WAIT TIME WOULD BE ABOUT 2 HOURS BUT WAS ABLE TO GET MY CAR BACK BEFORE THE TIME. THE OFFICE STAFF (BLOSSOM) WAS ALSO VERY EFFICIENT & POLITE. SHE TOOK THE TIME TO SIGN ME UP FOR THE REWARDS PROGRAM SO I COULD GET POINTS FOR MY PURCHASE. I WOULD DEFINITELY RECOMMEND LEX BRODIES IN WAIPAHU TO MY FAMILY & FRIENDS. THANK YOU VERY MUCH .... A SATISFIED CUSTOMER.

Love this place but after paying $400 to have my truck towed here left me a lil salty. Called them and told them what was the problem, he said no problem probably be around $300 to fix. Truck got there, said he could not help me, Said something about the cab having to come off. Called a guy in Kaneohe, towed the truck AGAIN, and had it fixed. No pulling the cab or the bed off. Had it fixed in 5 hours. They should probably look up the term 'Specialist", they throw that word around like they know what it means. Maybe "brake pad specialist" would be a better term.

Wow! This was the first time to bring my MINI here (Kaneohe shop) for service and I am very satisfied and will definitely make this the shop I use from now on. Gerard, the manager, was courteous and professional. A synthetic oil change cost me half the cost of other shops and they even rotated my tires for free! In addition, unlike other shops I've visited, they didn't try to sell me something I didn't need done! And my car was ready at the time they had predicted. Oddly enough, I now find myself actually looking forward to the next time my car needs servicing!

$90 for an oil change

Everything was handle in a professional and timely manner.

Lex Brodie's has been very helpful in keeping my old but much-loved pickup truck going! Mahalo!

Waited over two hours from my appt time for safety check, wheel alignment (which was under warranty), tire rotation and balance. My car was driven out of the shop after doing the tire rotation and performing part of the safety check. After about 30 minutes, I followed up on the status. All that needed to be done was to take photos of my car and put on the new safety check sticker. Although they adjusted my bill so that I would not pay anything, I was disappointed with this visit. I understand they were short-staffed that day but held a meeting during a very busy time. I'm in the hospitality industry so I try to be understanding & patient about the lack of service. Thanks to the girl (sorry, I didn't get her name) that took care of me in the end. And, mahalo for the complimentary coffee.

The staff was very helpful at resolving a misunderstanding on my part of the service that was needed, resulting in a significant savings on my part. Well done!