I usually go to Sears because that's where my family has always gone, but I called Sears twice to make an appointment for the next day and no one answered. I called Lex Brodies once and made an appointment (stress free) for 11am the next day (Sunday) for an oil change. I came in at 10:50 am and a friendly guy came to greet me at my car. I told him that I had an appointment and he said that he could check me in. During check-in I asked him about the Pot Hole Prescription Special I saw online for $99 and if I could get that done today in addition to my oil change and he said that I could. It was all so easy that a part of me was worried (I'm a worrier) that something would go wrong somewhere with the price or something. He told me it would take about 1.5-2hrs and so I went to get my haircut in the shopping area near Longs and then waited in their customer lounge and watched TV. My car was done in about 1hr and 45 min and they told me what they recommended for the future and what was done. I went to pay and, to my surprise, everything went perfectly!! I also asked about their rewards program and they explained how I could earn rewards and earn Hawaiian Miles if I sign-up. I wasn't sure if I would get miles for this service since I wasn't signed up before hand, but when I went home to sign-up online it said it included everything within the past 30 days! Everyone was so friendly and it was done right one time. As I said before, I usually go to Sears, but I always end up waiting 30min+ to even be checked in or out and then 3hrs+ for any service, so today was a very pleasant surprise! As a perk it's also a lot closer to my house. Happy, happy happy! I can't express enough how grateful I am for their wonderful service! I'll definitely be back!!