Honolulu, HI
My car battery died on Friday of the Memorial Day weekend. Called all around and everyone was closed till Tuesday even the dealership that I got the car from. Cutter Dodge website say's they are open on Saturday so I expected them to be open. So I called and the sassy girl said "it's Memorial Day weekend so we're closed". So I gave up on them permanently and on Friday night, went to Lex Brodie's website. Made an online appointment since their website said they had an opening at 6:30 am Saturday. Woke up super early not sure if they would take me as sometimes sites aren't updated on a timely manner. I was the 2nd in line at 6:15 am and I was welcomed and relieved when they said they could take me in. Left my car to get some breakfast and returned around 8:30 to find the place fully PACKED with customers. I bet half of them had a Jeep, Dodge or Chrysler too! My car was done by 9:30, made my 10:30 golf tee time! Plus I downloaded the $10.00 coupon which they accepted too! Bravo Lex Brodie! You are in a better place but your charges still carry on your famous customer service! You rock Lex!