Honolulu, HI
I made an appointment, I came early, and yet I had to wait almost 2 hours for my safety check to be done..2 hours for a safety check!! Ridiculous ....what was the point of scheduling the 30 minute appointment if they saw other people's cars during and before mine?? And to top it off, they didn't pass me. When I got there I gave them my Texas registration and told them I need this safety check before I can register my car at the dmv. The mechanic said "oh it's fine I don't need to see your Texas papers." After the 2 hours of waiting I was late for my next errand so I drove off and later realized they didn't pass me. Called them back and was put on hold several times and waited 15 minutes. Hung up and kept calling them until someone would finally speak to me. Some rude lady answered and told me to schedule another appointment and they can redo my safety. Uhhhh so I have to wait to get the issue resolved and possibly waste another 2 hours while I'm there? No thanks. Bottom line: don't bother coming here. BBB gives them an A+ rating? They probably paid for that rating. Definitely didn't receive A+ service that's for sure.