Had an appointment for a Safety check at 2:00 p.m. They took the car in and started checking it right away and then the car sat there for the next 45 minutes. Didn't get done till after 3 p.m.

The tires I needed to buy weren't available, so I had to wait until the following day. At that time, all tires were rebalanced/rotated and an alignment was also done. Hawaii is at the mercy of products being flown or shipped, as there's no railroad, nor trucking in the middle of the Pacific Ocean.

UPDATE from my previous post i gaved them 1 star this time i give them 10 star if i could lol theres no doubt in my mind the employees were all excited to go home that day i went for the first time it was after all in the afternoon but still that is no excuse they should of known better than to tell me needed to changed 4 tires as you can see there scott williams replied to my previous post i read his post probably 3 times what could this guy do for me? so i emailed him about my disappointment with lex broddies what do i have to lose by trying to get in touch with him he replied to my email quickly was suprised lol scott williams asked me to bring in the car today monday 5/2/16 and set things right he knows it was a mistake on their part for 5hem to tell me i needed 4 tires and he was sorry about that and wanted to set things right for me so today this morning i went back with the clk500 scott williams was waiting for me on the parking lot he was explaining to me what could of happened that day i brought in my clk500 but he wasnt making any excuses he was sorry for what have happened they didnt have the same tire pirrelli tires that i have on my clk500 they can order it for me from the mainland for free or i will just use 2 of their tires but different brand but those tires have the same safety ratings like pirrelli plus when i will need to change the back tires i can easily get it from them since they carry those tires i agreed with him so when he said i will set things right he changed two front tires free or charged not even a penny i felt bad about not paying those tires i told him that i was willing to pay for those two front tires but he said no they made a mistake for telling me i needed 4 tires and he wants to set things right so ok can just imagine my smile from ear to ear lol he kept my old tire and use it as a training tools for the employees scott williams thank you man more power to you im a happy man you can count on me for being a loyal customer

Replaced radiator left a bolt missing at the wind shield wash fill tank assembly. Suggested wind shield wiper blades replacement when they are still in good condition.

Just got my sons car repaired, Leimomi, helped me through the process, was very cheerful and polite. Took longer than expected but being on a saturday it was to be expected. Also talked to the mechanic that worked on the car and he took the time to explain the work, didn't feel like I was intruding on his time over all i'm very pleased with the work.

Awesome service as always.

Very good service

The staffs there are very helpful and friendly.

They can do alignments on BMWs! This is a rare thing

Took my car in for a 7:30 am appointment (oil change and check brakes) finished at 11:00 am. Did a recommended brake fluid flush. Brakes were is worse condition after taking car home. Very dangerous! Return the car next day. Told need a new master cylinder. Being charged for both fluid flush and new cylinder. Should have done a more complete check the first time. Allowed possible injury and liability by not completing work in a timely manner.