Very helpful and friendly staff.

Brought my car in for routine tire rotation and inspection because I originally purchased my tires with them. Kekoa Nobriga checked me in and Sela Faapouli worked my vehicle. I waited while my service was done. Service was faster than I expected and I was updated throughout. I was surprised at the speed and how thorough of an inspection was done. I even got a link to click on to see the results which included pictures. This gave me confidence to know that they were working on my vehicle and not just penciling in a bunch of checkmarks. My vehicle felt awesome afterwards. BTW, tires were cheaper and nicer than Costco. Love this place!!!

We've had many good experiences with the Waipahu Lex Brodie's over the years. This week is no exception. Had a number of items needed on our car, also figured we were due for two new tires and sure enough, Kekoa called with our options, and everything was done in reasonable time. Kekoa is a great representative of the store--friendly and fun to talk with. Always check for coupons before you go!

I had a wonderful experience at Lex today. I came in with a very flat tire, and they were able to find the nail that caused it, remove it and plug my tire in record time. They were excellent about communicating with me at every step of the process, quick, courteous and professional. I will be coming here for all my tire needs in future.

I had a wonderful experience at Lex today. I came in with a very flat tire, and they were able to find the nail that caused it, remove it and plug my tire in record time. They were excellent about communicating with me at every step of the process, quick, courteous and professional. I will be coming here for all my tire needs in future.

Twice since being in Oahu I’ve needed something urgent done to my tires. Both times Lex Brodie’s came through at a reasonable cost. Highly recommend.

Go to the Aiea branch, where customer service is top notch. This Waipahu branch has very poor customer service reps at front desk, who are unprofessional. Had to take my car back in twice for the same issue and I wanted an explanation on why I paid $750 for the repair and it didn't fix it. The older lady rep basically said it was now good to go. But when I asked the WHY and what was done...she hangs up without any response and puts me on hold for someone else. I call back to ask for the manager and was transferred to the Queen's location to speak to the manager there. lol. She then calls the Waipahu branch to see what's going on. Fortunately, the lead mechanic at Waipahu called me to explain the issue, which I appreciated. He was super patient and explained the issues on why the first fix didn't work. The front desk clerk should not be speaking on the repair if she doesn't know what's going on. I requested to speak with the mechanic and that's all I needed. Take some customer service tips from the Aiea branch. They are always understanding and professional, and they take time to get the answers I need as a customer. I will definitely go back to Aiea from now on. Customer service is everything.

They completed my car repair ahead of schedule.

They do a.c to

Job well done and finding the issues on my tires...