Honolulu, HI
Maile Ortiz was outstanding! I was stressed as I had not been through an accident claim process and Maile was so understanding and awesome with her professionalism and knowledge and kind understanding! She led me through the process with attention to details, answered all my questions and made me feel so special that I was able to be calm and relaxed! Mahalo nui loa, Maile! You are truly amazing, so kind, patient and friendly! I truly appreciate your thoughtful, caring and respectful manners! Mahalo nui loa again! Aloha Ke Akua! Malama pono! Stay safe and healthy! You are a gem! Keani Taylor Keani T.