Honolulu, HI
I arrived at Lex's at about 6:30 a.m. to beat the traffic. As I walked up to the service counter, an employee named Maile was just arriving at work. Without even taking off her jacket, she stopped and asked me if she could help me. Though it was dark and cold, she kindly and efficiently input all the required information into the computer, and put my car in line to be serviced. Two hours later she called me and told me that the brakes were okay and would not need work. The brake fluid was low and the tech topped off the fluid. The tires were checked for pressure, rotated, and realigned. All of this excellent and top quality service was absolutely free of charge. How can this be beaten by any other company on Oahu?! This is why I keep returning to Lex's every time I need new tires and/or service. I don't understand why anyone would go anywhere else.