Honolulu, HI
I had a tire with a screw in it and took it to Lex Brodie. I was checked in by Maile Otis, who was knowledgeable, professional and friendly. She told me they would not be able to repair the tire due to the way the screw was wedged into the tire at an angle. They did not have a replacement tire in stock, but she arranged for one to be delivered from their Kalihi store and promised to have it ready that same day. I left my tire with her, but within a 1/2 hour, she called to tell me they were able to patch my old tire and that it was ready to be picked up. On top of that, she didn't even charge me for labor! Thank you Maile and Lex Brodie!