Honolulu, HI
I tell you the truth! I lOVE this place because the moment I get there, no more then 20 seconds, I'm always greated by someone with a smile. Following up with that smile, every time that person is asking me, have you been help or how can we help you or we will be right with you. It makes me feel very important and special and that's what I'm looking for as a customer, if I'm going to spend my hard working money here. I wanna know that I'm feeling appreciated because honestly I could go any where to service my car but I choose to go with the company that makes me feel important that I'm somebody. I love the follow up that this company has, they make you a copy of your receipt and email you one. Then they follow up after that to make sure you're happy with the service, if your not, tell them, they will listen and find a way to "Make it right" because at the end of the day, without customer the business would not succeed. How do you think they've been in business for over 50 years. It's not by accident or secret, it's about taking care of there customers first and employees second. There's a lot more I could say and go on and on and on. But it would be like writing a book. I leave you with this, if your looking for a service company that gives you the BEST service with the BEST quality products at the BEST affordable price? Look no further, you found it with Lex Brodie's!! "Thank you......very much" for your time.