Honolulu, HI
I called a day earlier, agent on the phone said they’re completely booked for the day but they are open 7 in the morning the next day so I can just bring my car anytime after 7. I arrived 7:15, agent asked what time was my appointment? I told her I called the day before and was told to just bring my car in anytime after 7. Agent was annoyed and told me she can’t tell how long I will have to wait since they will take care customers with appointments first. If you call and got told they are booked, make sure you demand a next day appointment rather than letting them telling you to just come next day anytime.