Honolulu, HI
All in all, a great job by the shop. However, I was kind of taken aback when I did not receive initial paperwork of receipt or consultation from your service writer. I did not even get his name. It seemed to him that just because I had a scheduled appointment, I didn't need this information. We did not discuss what was to be done and how and when to contact me should there be any surprises. I never got to sit down and speak to him about the job to be done. It seemed that he was so busy that he just rushed me along without a word advising that things would be taken care of and to just wait in the holding room for Enterprise to come by to get me for a loaner car. Otherwise, apologetic as she was your closing agent ( think her name was Ariel) did a great job closing the deal.