Honolulu, HI
Lex Brodie's USE to be the best. But my last few experiences with them have been disappointing. 2 hours to do an alignment, left my steering cover dirty, the paper left on the floor. Before they would also give you the adjustments made, but I had to ask for it the last 2 times. As soon as I turned out of their parking lot, I could feel the grit on my steering wheel cover. By the time I got home, my hands were black. The last time, my car was done but they failed to notify me. I waited until I felt like this is way too long. So I called and found out the car had been ready for some time (don't remember how long). If things don't improve, I'll be looking elsewhere for service in the future.