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Total Customer Reviews combines LexBrodies.com reviews and the 5 Oahu Lex Brodie’s Pages for Yelp and Google pages.

5
Aiea, HI ("Pearlridge")

I had to get a set of 4 new tires and through getting quotes from other companies, Lex Brodie's became my choice to get the job done. Most of the other companies I tried I came across the issue of them not having the tires I needed in stock. Nothing crazy, my tires are only size 15 so I really didn't wanna dish out more than $100 per tire. Most other places were over that, and with all the other services and fees a lot places were quoting me anywhere from $500-600! Talk about a rip-off! I went to their website and it was so easy to make an appointment! They even had appointments available for the following day! So convenient! When I went in today the customer service was great! The tires I originally weren't in stock but Uncle at the front desk was kind enough to offer me a better quality tire for the exact same price! I'm so thankful! Most companies won't do that and just want you to pay for the more expensive tire. I guess that's why it's always good to support local, they take care of the community. With the new set of tires I got them mounted, and also free rotation, tire rebalancing, flat repairs, road hazard warranty, brake inspection and alignment checks (for the life of the tires). I can't recommend this company enough. I wish I got the names of the Uncle and girl who helped me today, they were so awesome and I wanna thank them. I promise you won't be disappointed with Lex Brodie's!

5
Aiea, HI ("Pearlridge")

Exceptional service. Great price. I will take my car here for anything in the future.

1
Aiea, HI ("Pearlridge")

1pm-I've dealt with Lex Brodies for over 20 years never in my life have I ever experience such an unprofessional employee. I spend money having my car towed to Lex Brodies Aiea for a flat tire. I Get a call from Freddie to tell me that I need two new tires and an alignment because my two tires aren't good because I rode on the tires while it was flat so it was unrepairable. First off when I woke up in the morning my one tire was flat. Who is he to tell me that I ruined the tires because I drove it flat!!! Who the hell does he think he is to make that kind of assumptions???? I tell my husband what Freddie says so she calls Lex Brodie's to speak with FreddieAbout our situation only to find out that Freddie didn't even look at the vehicle yet this was just his assessment. How do you make an assessment when you didn't even look at the van yet!!!! Plain and simple this guy Freddie is misleading & dishonest!!!! Lex Brodies Aiea needs to re-train him or get rid of him or they will lose more business!!!! 4:30pm:Update: so Freddy doesn't have the Courtesy to give me a call back to let me know that after checking my van I will only need one tire and the alignment. The so called other tire that he said I needed only needed to be repaired because there was a leak at the stem not because I "drove it while it was flat" If I listened to the so called professional Freddy I would be spending way more money than necessary!!! With this pandemic that we're in who can afford to be spending money unnecessarily. NOT ME!!!! Where is LILO and Mandee their professionalism and Aloha SPIRIT is missed at this AIEA Store

5
Aiea, HI ("Pearlridge")

I took my 2006 Porsche Cayenne S for a checkup on the A/C; to take a look at the squeaky brakes; check my tire alignment; and do an annual safety inspection. The front receptionist was very friendly and no problems on dropping off and Uber'ing back to my house. To my surprise, my bill was only $112. The A/C system had no leaks, but refrigerant was added; the front rotors were a little worn, but no need to replace the brakes; my alignment was within specs; and safety inspection was complete. Bonus - my Uber ride was subtracted from my bill (up to $20 or $25, I can't remember). I normally take my vehicle to the Porsche dealership in any state that I am in. However, I usually have to pay around an average of $1500 for whatever maintenance they think I need. I finally just got sick and tired of paying exuberant maintenance prices. Repairpal.com is recommend by Consumer Reports magazine, so I used that website to find a trusted repair shop for my specific vehicle. It recommend Lex Brodie's. All I can say is that I will from now on ALWAYS go to Lex Brodie's for hopefully all my Porsche maintenance needs. What an outstanding and honest company. It obviously shows by all the great reviews and the "Customer's Bill of Rights" - while waiting on my Uber, I read that large sign explaining Lex Brodie's 10 reasons why you should go to them. I highly recommend you take the few minutes to read it - impressive!

5
Aiea, HI ("Pearlridge")

Lex brodies gives an outstanding customer service. If you need quality service go to lex brodies.

5
Aiea, HI ("Pearlridge")

Thank you Chelsea..,You are such an tremendous asset to Lex Brodies’s. I wish all service reps were as pleasant to work with such as you!

4
Aiea, HI ("Pearlridge")

5
Aiea, HI ("Pearlridge")

It's been years since I've been to Lex Brodie's and I was lucky to have the manager, Joey, answer my first call. He set the mood for the excellent customer service I received from drop off to pickup. The staff's pride and Aloha spirit at Pearlridge Lex Brodie's today made me recall how it was 40 years ago back on Queen Street. It's good to know there is a branch right here in Aiea. Thank YOU...very much!

5
Aiea, HI ("Pearlridge")

This location is my default for oil change and tire rotation. A very friendly and efficient staff is always there to greet you. Reliable service each and every time. I will definitely buy my tires from here when the time comes to replace.

5
Aiea, HI ("Pearlridge")

My brake lights were stuck on late Thursday night before a long weekend. Called Lex Brodie's first thing Friday morning and Marcelo assured me that they could take care of the problem. Got my car there and problem was fixed within 2 hours! Marcelo was awesome! Courteous and oh so helpful. I'll be going back to Lex Brody whenever I need to have my car serviced!

4.6 STAR AVERAGEVIEW REVIEWS
First time at lex Brodie’s it was excellent service and the girls at the front were really helpful.
Ronald & Sally H.
5
I always receive great service from this location. Today I had Jack and he was awesome. He explained the services and pricing. Extremely helpful. The woman who cashed me out (ugh I wish I got her name) was so kind and courteous, too! 5-stars all around! Mahalo!
Lisa U.
5
Yelp review: Fast same day installation. Tires were in stock unlike the big box stores where tires had to be shipped in. I either had to wait for the shipment to arrive or wait a week for an installation date (two different stores). Tires were balanced and installed faster than the two hour wait anticipated. So you pay a little more for the tires, you don't have to wait for the shipment to arrive (longer than the promised wait time) or waiting for an open installation date.
3/14/2024
Michael N.
5
Have been going to Lex Brodie's for tire and alignment work for over 40 years and they have been outstanding. Sure, I've experienced a few "quirks" with them, but that also happens with any other best other shops taking care of them in good order.
Alan Y.
5
I am very satisfied with the service at Lex Brodie’s. The staff were all very helpful and the work was completed timely and for the estimated price.
Robert R.
5
Yelp Review: My tire went flat and I wondered how Lex Brodies would handle it. Let me say the schedule an online appointment was easy and timely. I arrived on time and was out of there in 30 minutes. That is customer service! Thanks!
3/13/2024
Mike D.
5
Wonderful, quick service. My low tire pressure light came on while driving to work downtown. I was able to make an appointment to drop off my car at lunch and picked it up after work. No charge for checking my tires and the employees were extremely friendly and efficient even though they were busy.
Judy C.
5
Google Review: I've gone here a few times over the past couple of years (oil change, brakes, safety check, alignment) and they've always been able to get me in within a day or two instead of the many week long waits of other mechanics in the area. They're very honest and straightforward, I was never pressured to get extra or unnecessary work done. A solid and reliable group of folks!
7/27/2023
Emily J.
5
Going to Lex Brodie's Waipahu is always like stopping by a good friend's house. Lei, Blossom and Kekoa always take care of business professionally and personally. They know their business and take care of everyone courteously and with the best customer service anywhere. The maintenance was taken care of completely, with an excellent review and recommendations by Lei. Blossom took care of the follow up appointment and parts ordering completely, patiently, and as everyone there, like old friends. Always great to see Lei, Blossom and Kekoa!
6/21/2023
Phillip M.
5
This was my first visit with Lex Brodie Kaneohe branch and I’m sold as a forever customer. The manger Gerard and his staff treated me like Ohana. I highly recommend Lex Brodie Kaneohe branch if anyone needs tire and/or brake service. They are the best. Mahalo🤙🏽🙏🏽
Ken Y.
5
My go to for our company and personal auto tire needs. They provide excellent customer service from beginning to end. The receptionists are gems there as they hold down the calls and processing without losing their cool. They also answer phones in a timely manner. Wait time is excellent compared to dealerships. And they do quality work and hold true to their warranties/guarantees. Appreciate your hard work there at Lex Brodie's!!!!
11/14/2023
Bryce. F.
5
Google Review: Recently walked-in to Lex Brodies for a slow leak on one of my tires. The staff was friendly enough but extremely efficient. The price quote was accurate and reasonable. Big thing to know is that they service Teslas for a much more reasonable cost, something like 2-3 times cheaper than getting checked at the service center. Recommend for convenience, reasonable pricing and speed of service.
3/18/2024
Martin H.
5
Love the service ! Friendly staff ,Fast and efficient. On line booking makes it convenient .
Terri M.
5
Google Review: Excellent service, sincere employees whose main goal is to make clients happy, fix their their car concern and eases their worries. This is how I feel each time I bring my car to their Waipahu location. Less talk, more work, and fair cost! Much aloha and mahalo, Waipahu Crew!!
6/12/2023
Elizabeth P.
5
Yelp Review: I needed to change all 4 of my tires. I usually go to Costco because its less expensive. BUT because there is always such a long wait at Costco, I decided to go to Lex Brodie. Great decision. Customer service is first rate here and it ended up being less than Costco. It was fast!
6/11/2023
Jay. Y.
5
Google Review: I cannot recommend Lex Brodie's highly enough. Their commitment to excellence, exceptional customer service, and expertise in their field make them a trusted and reliable choice for anyone in need of tire, brake, or general automotive services. I am grateful to have discovered such a reputable establishment and will undoubtedly be returning for all my future automotive needs.
7/10/2023
Deven L.
5
Thank you for always taking care of my car. consistently respectful, good communication. Thank you for fitting me in and keeping it transparent
Catherine M.
5
Easy online appointments, quick in person check in and drop off. Car was running great! Thank you for the quick service. Will always come back to Lex Brody's.
6/9/2023
Douglas C.
5
No one anticipates to have a flat tire while going about their day, so needing to deal with a flat tire is always a frustrating ordeal…Thankfully, paying a visit to Lex Brodie’s has never added to that frustration and instead provides a pleasant, friendly experience every time. Thank you to the team at Lex Brodie’s Aiea for taking care of me during my most recent visit.
6/19/2023
Troy A.
5
Yelp Review: These folks are fantastic. GREAT CUSTOMER SERVICE!!! I truly enjoy my visits to this location and my interactions with the employees! All smiles!
5/21/2023
Eric H.
5
Yelp Review: Having car trouble sucks but we all know that finding a good mechanic is half the stress of getting the repair done. I've been taking my cars here for years and they've always treated me right and charged me fairly for the work. The team is always so nice and their customer service top notch. Shout out to Kevin for helping me on my last visit. Keep up the good work guys !
8/2/2023
Jay M.
5
Yelp Review: First off I don't do Yelp reviews, good or bad. My experience here has always been honest and accommodating, as well as prompt! I have been bringing my car here for far more than just tires. The staff is always amazing, and I want to say thank you! to Lex Brodie's staff!
7/19/2023
Robert S.
5
Yelp Review: Always exceptional service. I never feel cheated and the online coupons are always nice.
7/7/2023
Loraine H.
5
Google Review:My first time at Lex Brodie's. The service was outstanding! Went in for brake service and they did a complete inspection of my 4runner. I was expecting to replace pads and shoes. after inspection they informed me that my brakes were in good condition. There was no charge. Hard to find that kind of honest service. Not because it was free of charge, but because they were professional and honest!
7/19/2023
Daniel F.
5
I have been a Lex Brodie client for over 20 years. Today, I still get the same great service every single time I’m there!
Carlin K.
5
Easy to book appointment via web. Coupon and extra saving booked on line are great! Excellent customer service. I really liked how they explained what they worked on and how should take care of it. Good job!😄 👍 Mahalo for your excellent customer service.😄
8/28/2023
Melanie P.
5
Yelp Review: Jack and the girls at the front took really good care of me and my mom. They are professional and probably one of the most honest mechanic shops I have been to. You can tell they really want to make their customers happy and give them the most fair price they can. Jack and the sales girl I talked to broke down all the costs before starting the work so I knew exactly what we were paying for. Great staff, patient, kind, and honest. This place treats you like family and wants you to leave happy.
5/21/2023
Kai C.
5
Lex Brodie's give you a fair assessment Fast , honest and friendly service, especially on a weekend. Appreciate you getting me back on the road while keeping me in my budget.
7/2/2023
Mario R.
5
Google Review :I really like this place! It's super convenient and I have consistently been able to get great same day service. Jordan in particular is extremely professional, friendly, fast and somehow keeps up with what's going on with my vehicles in between services
6/28/2023
Parks M.
5
Yelp Review: Great crew as usual. Professional, knowledgeable and just plain cool to do business with.
11/14/2023
Richard A.
5
I am very happy with great customer service and friendly staff at Waipahu location and highly recommed. They take pride in taking care of there customers. And they honor military discount. Mahalo
Abdul R.
5
Staff are always very friendly and range of services is convenient. I also like the online reservation system, and the waiting area is great, too.
Mark S M.
5
Great experience. Very easily scheduling online, the service advisor explained exactly what they would do, and they got done quicker than expected!
James P.
5
Yelp Review: Outstanding customer service! Unfortunately, everything that could possibly go wrong with my vehicle, went wrong. I was more than stressed, until I contacted Lex Brodies Waipahu. I will continue to support such an awesome business. Thank you, thank you, thank you!
7/28/2023
Kristi K.
5

RATED A+ SINCE 2007

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Lex Brodies is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honolulu, HI (808) 536-9381, Aiea, HI ("Pearlridge") (808) 484-5680, Waipahu, HI (808) 671-4561, Kaneohe, HI (808) 792-4900 if you have any issues in accessing any area of our website.