All I had to do was drive my car into the garage, and the service people did the rest, super efficiently, professionally, and accurately. The waiting room was also clean, very cool, comfortable, and the Alabama game was on the big screen T.V.! I had an enjoyable short wait for my battery to be changed. Thank you very much!!

Friday I took my 2015 Nissan Quest to Pearlridge Lex Brodies because my low tire pressure alert illuminated. I asked the technician to check the tire pressure in all 4 tires. He instantly told me I needed both front tires replaced. Now, in fairness I'll tell you that the staff provided fast service in that regard. I know I have to drive a couple of miles at over 17 mph to get the icon to "turn off" but that hasn't happened. I'm of the opinion that you sold me the new front tires and assumed that they were the reason for the low pressure indicator. I don't think they even tested the back tires. I'm going to have to come back to have the job redone. Not satisfactory!

Great Place Great Service.

I had a slow leaking tire and made an appointment to replace the tire. I heard you have to buy two new tires (even if you only need one) so that the tires opposite each other wear evenly. Since I thought that could be true, I also scheduled an alignment for the 2 new tires. The customer service person who helped me inspected my "bad" tire said it was in good shape and I may only need to have a leak repaired instead of replacing the tire. He didn't try to sell me one tire, let alone two. He said he would inspect the tire and my alignment to see if it was needed. When I picked the car up, LB had repaired the leak, checked the alignment and told me it was fine -- all for $0. I don't know if this was because I purchased my tires from them originally, but that was never brought up. Everyone who helped me, the two customer service people when I dropped the car off and picked it up and the cashier, were very friendly and helpful. I also like that everything was automated so that I made my appointment online for the services I thought I would need, then received reminders of my appointment and, following service, a copy of my invoice, all via email. I bought my tires from LB because it is a long-time Hawaii company and I believe in supporting local businesses, but I have to say that the employees were also very professional and friendly in a local way, so I will continue to use LB and recommend them to my friends. Finally, you can fill your tires with air (which I was doing for a couple of months before I fixed the tire) and people will assist you without even asking if you're an LB customer. It's just good business and was very much appreciated.

After buying 4 new tires, I added additional service to replace a burned out tail light. He replaced it for free, "We'll take care of it no charge." I don't know his name. He also said I needed new rear brake pads & rotors. I know my car. His diagnosis was perfect. Everything about my car's performance and my experience with my car is true. He knows. My trust with Lex Brodies for a long time has never let me down yet. I've been driving on Hawaii roads for over forty years. Today, Lex Brodie's is consistently still the only trustworthy place I can find for a complete satisfaction in auto repair.

Excellent service. Lots of pre-appointment follow up to confirm appointment, tire availability, iron out potential glitches. Courteous and helpful representatives on every interaction.

Fast and great customer service!

I like they do excellent job of installation of tires and do the alignment at the same day. Great price too!!

Lex Brodie is the best place to do business with. Service is fast and personnel are the very nicest people to work with!

Easy to schedule appointment in advance. They call me right away with the estimate and always get it done quickly. Friendly staff, very helpful and able to answer questions.