Kaneohe, HI
I was a walk-in at the Kaneohe location for an oil and filter change as well as airing up the tires and rotating them. The service was okay but not exceptionally friendly. An employee (Caucasian male, 50s, short gray hair, regular build, 5'8, wearing a peach Lex Brodie's polo shirt) seemed very loud and not friendly while handling things with customers and on the phone. When my car was finished the light for the tire pressure was still on. I checked the air with my pressure gauge and no air had been put into the tires. The receptionist saw me doing this and came over. She apologized and had one of the guys put air in my tires. I also looked at the sticker in my window and it was still the one that had been there from the last visit. I asked if I could get a new one with the mileage and date that I would need to return for my next service. She again apologized and went into the office and retrieved the sticker from the machine for me.