Honolulu, HI
I scheduled an appointment for a safety check. When I arrived the check in process was extremely disorganized, I then had to wait an hour and a half from my scheduled appointment to hear anything regarding the safety check. It would have been great if someone could have let me know they were running behind schedule, or asked if I wanted to run an errand and return. In all, had I known it was going to take so long, I would have just taken my car to Jiffy or somewhere similar where you have to wait and no appointments are accepted. In all, I didn't see the point of an appointment if there was going to be such a long delay, had it been a restaurant reservation I would have left much sooner.