Honolulu, HI
Excellent customer service - especially Junior at Kalihi Branch - I always recommend my friends to go Lex Brodie's for their car maintenance and safety check.
Waipahu, HI
Good, friendly and honest service!
Waipahu, HI
Very friendly, military discount, and mechanic took time to go on a test drive with me to see if I was satisfied. He explained the whole process of what fixed.
Aiea, HI ("Pearlridge")
Excellent customer service and brand availability. I checked everywhere and they were the only place that had my specific tire. They were friendly and fast!! Thank you so much Ferdinand Balmaceda!! I hope you get that lunch!! Enjoy!! Super grateful for you and the rest of the gang! Thank you Lex Brodie!! You guys are the best!!
Waipahu, HI
Very pleased with the service. Staff was friendly. The mechanic took time to go on a test drive with me to see if I was satisfied. They gave a military discount. After the discount the alignment was cheaper than what Firestone on Schofield quoted me.
Aiea, HI ("Pearlridge")
Spent $400 to replace tire sensors and they dont work as dash lights shows low tire pressure leaving shop. After complaining they tell me only dealer can do job. To make matters worse it took over 6 and 1/2 hours when they said it would be done in 3 hours. New tires are nice but pricier than costco. I had good experience previously but not even close this time.
Waipahu, HI
I went in for an oil change and tire rotation, a job you'd think would be done in ~ 45 min tops. I finally left after nearly 2 hours. When I inquired about the delay I was informed that 90 mins to 2 hrs was standard. Absolutely ridiculous!! No excuse for taking that long. Plus I was never informed of the approximate timeframe. Lex Brodie's has lost my business for awhile. Unprofessional
Kaneohe, HI
I landed up needing to change two of my tires due to wear. I'm used to not finding my exact match so I ordered them brand new ahead of time. They quickly accommodated me in and got my new tires on and aligned them. Great service and flexible with meeting my needs.
Waipahu, HI
I made an appointment today for a simple tire rotation at 0900. I had called in the Tuesday before and the person on the phone stated wait time was over 3 hours and if I didn't want a wait to make an appointment. However I waited today an hour before I walked out. I usually like Lex Brodie's and am satisfied with them. But not today. I use them for everything with all three of my vehicles
Kaneohe, HI
Plenty helpful/knowledgeable crew over at the Kaneohe location, somewhat of a hassle completing vehicle maintenance outside of the normal oil/tire etc. on this island but Lex Brodies makes things easier unlike firestone or napa maintenance facilities. The only downside is that some of their prices can seem a little steep.