Aiea, HI ("Pearlridge")
Very disappointed. (It is a long story, I am trying to be brief) I bought a set of rims from the Pearlridge location. One of the rims was damaged, I did not want it, I asked that a new one be ordered for me. I was told that 1 would be ordered for me, I would be informed when it arrived. 8 days later, ONLY after the Kaneohe branch confirmed that the rim was bent was a new one ordered for me. That was on Friday 11/25. I received a call on Monday 11/28, informing me that a new rim was ordered....I'm assuming on that day. It should have been ordered EIGHT days earlier when I first ordered it!!!! Two weeks later, the new rim arrived and I have since had it installed.