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Very Helpful and on time Friendly courteous service.
Aloha Mr. Babb and thank you very much for your kind review and for allowing us to serve you!
Your service is outstanding. Made on line appointment in the morning and I had to change my appointment to afternoon. No problem..
Lex Brodie's Waipahu location never disappoints. I had a screw in my tire that caused my tire to go flat. Walked in to have it repaired and they were very busy but because we've patronized this location before we are familiar with their professionalism and excellent service in getting the work done and done right! Five star service ALWAYS! Salesperson was BMF! Thank you Lex Brodie's Waipahu!
Jordan was very helpful and he provided excellent customer service. He kept me updated and informed about my car. Thank you very much!
My car was indicating low tire pressure on one of the rear tires and I had filled the tire twice with the same message so I stopped by Lex Brodies Pearlridge in the late afternoon Saturday. They were closing in a couple of hours and I was hoping they could fix the problem before closing, I waited for an hour and they said it was a screw in the tire and patched it at no charge! Awesome service
I dropped off My car at 9:30 AM for my appointment to replace with a new front tire. The local lady that has a first name that starts with a B but I won’t mention her name helped me and quoted me $275 for the tire plus mountain balance And delivery Which came out to about $300. So I left the Waipahu branch and I went home thinking that is an expensive price for one tire for a Nissan Sentra. So I did some research and the tire is supposed to cost about $175-$195 and so I called the lady back at Lex Brodie’s and told her if there’s anything she can do on the Price and she said that’s the price firm and the tire is coming from her warehouse. So I told her that I seen the tire online at other places costing about $175 and not $275. So I asked her if I could call around to find a cheaper price that she can buy it from and get it to Lex Brodie’s to put it on my car and she said yes. So I called the Nissan dealership and they told me the tire was only about $200 and not $275. So I called the lady at Lex Brodie’s and told her that I found a cheaper price and at that point she told me that she will be matching Sam’s Club tire price for me which is $175. I told her thank you and that’s great but in my mind I was thinking , Why didn’t the Lex Brodie’s lady just tell me that she can price match and give me the best price for the tire when I came in for my appointment to begin with, instead of trying to rip me off and overcharge me for the tire. Her original price was not even close to what the tire should have been. I can totally understand if the tire was $5 or $10 more than the Nissan dealership or Sam’s Club price but her price was about $100 higher for the one tire. My recommendation to everyone is to do your research on prices and don’t let these type of people overcharge you and rip you off.
Quick efficient and well priced. Knew in town and very happy with the service.
The best tire service, customer care, and value!!! They have me for life!
Customer service and communication for me hasnt been good.
Very pleased with safety check appointment Quick, efficient, plus a customer waiting lounge is available.