Honolulu, HI
Maile Otis and Jim Baldauf provided excellent service. Maile checked my car in. She explained the services that my car required and explained the charges line by line, giving me all the discounts that I am eligible for. Jim helped me when I picked up my car. As always, Jim provided excellent service. I asked that air be put in my tires and he did it himself. Here's more... I was reimbursed for my Uber ride to go to the nearest mall AND, since auto parts had to be ordered, I was provided a rental car at no cost to me for two days. That was AWESOME and extremely helpful. I was able to attend to my job because of the car rental. I am very grateful. Thanks for the great experience, Maile and Jim.