Aiea, HI ("Pearlridge")
This review is long overdue, but I wanted to thank Melanie and Ben (I hope I got their names right!) for their help when I needed new brakes on my car. When my car sounded making noises like cats fighting in a back alley, I knew I had to get my brakes checked out. After a lackluster experience with the dealership a few months prior, I decided I would head to Lex Brodie, even if they cost a bit more. I made an appointment online and dropped off my car to have it inspected. The intake was easy and they promised to call when they knew more. They said it was a good idea to bring the car in, as the brake pads were completely gone. (No thanks to the car dealership for failing to let me know when I brought the car there for new tires and to deal with a recall.) Once the car was done, they called and went over all the maintenance and charges. They let me use a printed coupon and the Yelp discount toward the labor charges. I really appreciated the top notch service and attention to detail. Yes, they cost more, but you definitely get what you pay for here.