Waipahu, HI
I've been having my 2014 4Runner serviced here only because I can't find any other business to get my vehicle serviced that is located close to where I live. After one of my visits there, I noticed engine oil was leaking from the bottom of my 4Runner. I took it back to Lex Brodie's and was told the mechanic failed to put the drain plug gasket on. On another visit, I asked them to check the brakes after hearing loud screeching from the passenger side every time pressed on the brakes after driving 35+ mph. After they checked the brakes, they told me nothing is wrong and that the brakes are still good. I could still hear loud screeching when I drove home. During a few of my recent visits, a couple of their employees that handle the front desk acted like they dislike their job. Maybe he/she was just having a bad day. For the most part, their customer service is ok. Their mechanics probably need to double-check their work before turning the vehicles back over to their owners.