Honolulu, HI
Great customer service! I came in with a flat and Brooke was able to get me in and have my tire evaluated immediately. Unfortunately my tire was too badly shredded to patch, but Brooke gave me options without any pressure. She offered to have to tech put my spare on, but also printed out quotes for moderate and better tires in stock, noting rotation, balance and flat fix (if tire is repairable) is included. Wow, awesome that Lex Brodie's will do that no charge, and that sold me. I ended up buying 4 new tires and the additional alignment guarantee and drive away happy. Their rewards program was a great bonus. I didn't have my airline miles number with me, but after indicating my interest, Brooke signed me up online and imputed my number over the phone the next day so I could get some airline credit for the unexpected expense the flat cost me. It's been a few days but am still happy I made my purchase and definitely recommend Lex Brodie's Kalihi!