Honolulu, HI
Customer service over the phone has always been great! There was an incident recently where I wasn't updated on my car, so I contacted them 3 separate times to check up on it. I was told multiple times that "someone will call you back" or that I was going to be updated or "called back in 10 minutes" and never was. Finally I got in touch with Cooper who helped me with everything! When I brought my car back to finally get fixed, he was very caring, listened to all my needs, and his customer service was awesome! Thank you!