Jim greeted me warmly! Listened well to my needs regarding my 2006 Toyota 4Runner. Gave me recommendations. Called me at 10am. Told me what was done. Told me what else needs to be done. Told me that my car would be done later in the afternoon. When I arrived, Jim told me they were double checking a few things. My payment came out less than the estimate. Friendly & knowledgeable service! I will recommend Jim at Lex Brodie's to my family & friends.

Mahalo Jim! Greeted warmly. Gave recommendations. Called me mid morning with an update. Arrived late afternoon. Double checking a few things. Price came out less than the estimate! Happy customer. Will tell my family & friends to go see Jim at Lex Brodie's.

Top notch from top John Kelly on down. Everyone was attentive and professional and enjoyed their job.

Great service I been going there to get my car fix and it's been a great experience, the workers there are friendly they know what there talking about and they provide rental car which is very convenient for myself and my family because we only have one car.. I recommend Lex Brodies to anyone in need to get there car fix

Prompt, efficient service! Thank you!!!

I always have a good experience at Lex Brodie's on Queen. The drop-off and pick up later works very well for us working stiffs. And now they have added online reservations. What could be easier? Customer service is always top notch. I have not had major work done yet (e.g., new set of tires) but you can be sure that I will go to Lex's when that time comes.

Great service from Jim Baldauf. Went in for a fix on my Lexus power window expecting to pay hundreds for a motor or relay. Found a loose switch and fixed it at no charge!

What a bad experience. Made my appointment online. Received an email confirmation and text messages reminding me of my appointment. Show up 10m before my morning appointment to drop my car for a simple oil change. They confirm my appointment. Give them the keys and then don't hear back all day. Finally call at the end of my work day to see what's going on... they never worked on it. The guy "working" with me said I was a walk in and so my car gets serviced last. I explained that I was not a walk in and explained further about making my appointment etc. he continues to argue with me that I was a walk in. I had to reply back to the confirmation email from their company to complain. I got a phone call from a manager apologizing that it was their system that messed up. But that wasn't the problem. It was the guy who just kept arguing with me that I was lying that I had an appointment. I picked up my car unserviced and will never go back there again.

Great experience. Friendly staff. Job well done

Fast and excellent work. Jim was a pleasure to work with.