Honolulu, HI
All over this Island you are known as the Gold Standard for service, quality and friendliness. When ever I have great service from a business I tell them they get the Lex Brodie Award. Then I tell them this story. Several years ago my wife had a slow leak on her fairly new convertible. I took it off her car and threw it in the back of my pick up truck. I drove straight to Lex Brodie's. When I picked up the fixed tire I asked how much I owed. "Nothing", came his reply. I explained that it wasn't one of his tires but came with my wife's car new. That's OK, he said. "We take care of our own. No charge". Every time I tell that story and give my verbal Lex Brodie award to a deserving business or person they swell up with pride. Local people know a compliment when they hear it. Personally, I haven't bought a tire anywhere else in 35 years. Thank you very much.