Quick service and kept me informed

This is my first time at this location. I made an appointment ahead of time, about a couple of days ago. When I got here, a little more than 2 hours passed my appointment time when I got a text that my car is in the bay. I only requested to check one tire for a leak. Side note: they only have two lifts and two alignment racks, that I could see anyway. not sure if there's more? So I understand the wait time. They sent me a text for a link to my car's report with pictures of all tires. It also let me know what is good, what might need attention soon, and what is urgent and needs to be done now/as soon as possible. 🤳 No one else does that, as far as I know. They kept me updated constantly, in person and by text. Anyway, when they inspected all my tires, they recommended to replace all, and I knew already lol but was just trying to get the quickest temporary fix. So the manager, was trying to price match and find the cheapest (by price but not by quality 👍) set of four tires possible, and he did! so he wrote up the quote and showed it to me. AWESOME. so now it's just waiting time for them to come in. and for now, they fixed the leak....for free 🤩 they seriously put people first. I didn't know I was talking to the manager and working with him directly but he's probably the nicest one there; they're all nice and professional though! While I was waiting for my car to go on the lift, I grabbed food close by and went back in the lounge area. They noticed because they apologized and offered to bring a chair outside so I can eat! like what more do you guys do for others! 😭👍 Also, in the lounge area, they have an Interstate battery with all the different phone charging ports! convenient. You know, prior to reading all the reviews, I felt pretty confident choosing LB but I think they didn't do it enough justice lol. I can't wait to come back and get my car back to 💯 safety.

The team was so accommodating with my crazy work schedule for the drop off and pick up of my vehicle. Thanks for the early and later hours. The team kept me informed all along the way, with telephone calls, as work progressed. The team helped me in deciding on priority of work with a focus upon safety first, cost and time. Greatly appreciated!!!

They were very helpful and quick to rotate my tires

Great people Great work Timely and at a resonable cost

Straight forward and on time.

I needed to get safety check ASAP. I called a couple of mechanics. But they said that earliest appointment will be end of December....( I called them end of November) But I could make an appointment next day at Lex Brodie's. And their customer service is great. The safety check took only 1 hour and 30 minutes. When I used other car mechanic, they took over 5 hours.... Definitely, Lex Brodies save my time a lot. Again, thank your Lex Brodie's!!!

Ran a battery and charging system check and found no problems. Why it did not start the previous day is still a mystery. No charge for their time and effort!

Ran a battery and charging system check and found no problems. Why it did not start the previous day is still a mystery. No charge for their time and effort!

Ben has always been Great in Customer Service. He gets the job done as others don't have the knowledge he has. He is an asset to Lex Brodie!! Other employees can learn a lot from him. Thank you Ben!!