Aiea, HI ("Pearlridge")
First of all- We've been to the others, but you are the best! This most recent visit was due to a screw being found in my rear tire. I was greeted right from the beginning by several employees. I was asked if I need help and there were customers all around. I was informed throughout the process either personally, by phone or text about the process and when it might be done. My experience has been the opposite of other "Name" repair shops. I've been not acknowledged, left waiting to find out what's going on. Just poor communication in general from other places. I did leave the car and returned later and it happened to be raining. After asking about repair time, as it was on the way home, should I wait or return later? A front desk girl went out into the rain and talk directly with the repair person, which I told her no need to go into the rain. But she did! I felt really looked after, informed and was an overall good experience with LEX Brodies! This was not my first time there, and won't be my last time either. Highly recommended as a great business to give your patronage to. THANKS LEX BRODIES!