Aiea, HI ("Pearlridge")
We went into Lex Brodies on a Sunday because one of our tires had a slow leak. we had an appointment scheduled but ended up going a little early. Their Customer Service was amazing. First, they made no hesitation to take us right when we got there. We came in with lots of questions and the staff answered them all. What we thought was going to take over an hour (or two), turned out to be just under an hour. They fixed the problem and ended up costing less than what I expected. They explained the issue with a lot of detail and really gave us peace of mind. I later found what looked like a piece from a socket wrench so I went in and told them I thought they left it in my car. The gentleman that had stepped behind the counter (who looked like was just about to have lunch), told me what it was (turned out to be mine) and even took me to my car to show me how it worked. Now if that isn't customer service, I don't know what is. Lex Brodies and the staff are just down right awesome and offer so many types of services. Yah, we will definitely be back again and again! Thank you Lex Brodies and all the fabulous staff!