I had my car serviced 3 months ago and Lex Broadies installed the incorrect part. I had to have my car re-diagnosed at the dealership. We're human and mistakes are made all the time, but what stood out to me was the continued customer service throughout the error. Cooper (manager) reassured they would fix the error and check for damages because of the error and fix those if they had occurred, Darshelle ensured due to their error the service needed at the dealership would be reimbursed, and "V" was the mechanic that fixed the error and was incredibly attentive to my needs and ensured everything was in working order and I was satisfied before I left the lot. Mahalo for standing by your loyal customers and always doing the right thing.

Best team and most organized place to take your vehicle. They get the job done quickly and give you all of the information that you need to keep your vehicle running well. Mahalo for being the BEST over and over again. I always trust everyone at Lex Brodies :-))

Excellent service. Quick and professional.

Made an appointment online for 10a to get safety check and oil change. Arrived a half hour early, then walked to the mall as I expected to have 4 hours to kill. Imagine my shock when I got a call at 1110a...wow! The crew worked fast! Thank You Very Much!

The service was pleasant fast and convenient. Such nice folks!! I would recommend friends and family to come here to get their tires serviced replaced or repaired! Aloha Queen Street LexBrodies and Mahalo

Went here to get my flat and AC repaired. They were prompt and addressed all of my concerns. So far the car is doing great! I like that they are open on the weekends for service.

Great service. Doing the right things in the covid world. Felt safe and that staff were all taking appropriate precautions. Thank you

I needed to get one of my tires fixed today so I called the Lex Brodie's in Pearlridge and was told I didn't need an appointment. I got there at about 3 p.m. I was told they were a little busy so it might take till about 5 or 5:30 -- which was fine with me. I settled into the spacious, air conditioned waiting area with my Kindle and phone. In less than 30 minutes they called my name. They explained there was a screw in my tire so they had patched it. They also noted the sensors on my back tires were not working. I explained Toyota had found that on my last check, but they were going to charge me $149 per tire so I chose not to do it. They said they only charge $50 per tire. I will definitely come back and do it later. I was very pleased with the friendly service and the quick turn around time. My sister had shared her family always receives excellent service at Lex Brodie's. I totally agree!!! Mahalo!

My battery suddenly died yesterday with no warning. Went to Sears Pearlridge but found that their automotive section was closed. Stopped by Battery Bill’s but they were closed. Since I’m a klutz regarding anything besides changing oil, found that you were open. There was no line & I got a new battery installed very quickly. Am very pleased with the results.