Kaneohe, HI
Had an 830 appt to install TPMS in my 4 tires, I had somethings to do so I brought it in earlier at around 730. The guy was cool about it and gave me the price. Around 930ish I got a call that my truck was done. After I paid and got to my truck I noticed that the bag that holds the lung nut key and spare lug nuts was just tossed in the center console, I had to dig around for the lung nut key, to my surprise I only counted 3 lug nuts, mine like most cars has 4 tires. I went back to office to inquire, if they had lost it or it broke I didn’t care I just wanted to know. When the lady approached the tech(Robert Salaiz) about the lug nut he claimed that he got it like that. I installed my own tires I would have remembered not installing the locking lug nut. But nope I was the liar. Take pictures of your things before you go in. I guess it’s good that it came out cheaper than quoted so I can buy a new set of locking lug nuts