Aiea, HI ("Pearlridge")
*This review is about the customer service only* Walked in on a very busy Friday afternoon. I noticed the lot was full of cars but decided to see if by chance I could get an appt right away-I couldn't, which is fine and I didn't think they'd be avail for me anyway. All of the ladies at one point, acknowledged me and assured me someone will be able to help me soon. AND they did it with a genuine attitude! I wish I got the person's name that helped check out my ugly tires. She was great! Then Chelsea gave me a quote and even offered to further help me by calling the other loc to see if there's a wait. I think I've been living in town for too long. I really was blown away (to the point of writing a review!) by how helpful and friendly they are here. Honestly, if I had the time to drive here and wait, I WOULD. Unfortunately, there's not enough hours in my day and my tires be baldin faster than my ex. So I had to book one of the town locations. And back to mediocre service it is (the norm.) Will def keep them in mind next time! I am ALL about supporting a business that gives good customer service. Wish I still lived in Aiea. I really miss the REAL local service you get. ;( Thank you for being so kind and helpful.