Aiea, HI ("Pearlridge")
I have an '84 El Camino and the rear tires are over 10 years old. As a result, the tread hardened and the casing separated from the tread causing a very scary and dangerous rough freeway ride when I took it out after sitting for several months. Called Freddy at Pearlridge Store, told him the problem, he recommended not driving the car on the freeway anymore and changing out the rear tires right away. Although the tires had less than 1000 miles on them, they were too old already. But, the tire size 265/50R15 is no longer a standard size tire and companies do not typically stock them anymore. I knew this, so I asked him what could he do. He said he would try to see if he could find a pair locally from another source, but if not, they would have to bring them in from the mainland. Asked me to give him some time to research. he called that afternoon, and said unfortunately, they would have to bring them in 3 days later, and there would be a freight charge which I knew and agreed to. However, the next morning, Freddy texted me that he was able to find them locally, saving me over $116.00 in freight charges!! Is that going beyond the call or what??? I took the car down and the tires were installed that very afternoon! I was so impressed, I bought the staff & crew lunch the next day! Lex Brodie's, THANK YOU VERY MUCH!!!!