Professional staff with lots of heart. We came in to change our oil. Our car takes both conventional and synthetic oil. Because our car had a 2-year oil change from Toyota, we had been taking it to them for a free oil change. However, the first change after being serviced at Toyota, they used conventional oil. We noticed our car wasn't providing the gas mileage it used to. This was the second oil change since Toyota and our car has been running smoother and not idling high when we first start it up. It's only been a couple days, but by the end of the month we should get a better understanding if this was the problem. Lex was fast and thorough. The other guys said my brakes were wearing and needed to be replaced. But Lex said that it looked very good. I'm coming back next oil change.